Tariff Review Will Bring Improved Dimension In Service Delivery- KEDCO

By Muhammed Yakubu On Feb 19, 2020

Kano Electricity Distribution Company (KEDCO) says the new tariff review will rake in more benefits in terms of the improvement in service delivery while enhancing the capacity of KEDCO towards maximizing customers’ satisfaction across its franchise areas.

KEDCO management stated that whatever initiatives that the Federal Government or the company brings are always for the benefit of citizens who are the end-users of electricity.

According to the management, KEDCO has maintained a steady improvement in service delivery over the years and with the new tariff system, customers are to expect a new dimension of satisfaction that will herald an era of total and comprehensive satisfaction for all KEDCO stakeholders.

A statement issued by Head, Corporate Communications, KEDCO, Ibrahim Sani Shawai on Wednesday said in specifics, the management listed the benefits of the tariff review to include: revenue from the tariff review will help KEDCO resolve identified Technical Network Constraints that will Enable more Supply of energy to our customers.

‘’Enable Improved Power Supply Reliability by Making Investments to Reduce Number of Customer Interruptions. Rehabilitation of our Network that will Enable KEDCO to Achieve Zero Deaths and Injuries by Improving Health, Safety and Environment (HSE) Compliance. Investment in Loss Reduction Initiatives and Innovative Technology that will lead to Overall Efficiency in our Operations Enabling Lower Tariffs.’’

According to the statement, commenting on the issue, KEDCO Managing Director Dr Jamil Isyaku Gwamna said:

We are not in business to do anything short of giving satisfaction to our customers and in any case that is the essence of business; rendering such services that will impact positively on the satisfaction of our customers. When this tariff takes full effect, customers will feel the positive impact in improved service delivery, that we can assure them.’’

Dr. Gwamna therefore, appealed to customers to embrace the initiative, stressing that it would chart a good course for power sector development in the country.